Terms of Use
Last updated: January 2024
Agreement to Terms
By accessing and using the ivoryspan website and services, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please do not use our website or services.
Services Description
ivoryspan provides luxury property consultation services in Liverpool and surrounding areas. Our services include property search, viewings coordination, tenancy negotiation, and relocation assistance. The specific scope and pricing of services are detailed on our Services page and in individual service agreements.
User Responsibilities
When using our website and services, you agree to:
- Provide accurate and truthful information in all communications and forms
- Use the website and services for lawful purposes only
- Respect the intellectual property rights of ivoryspan and third parties
- Not attempt to gain unauthorised access to any part of our website or systems
- Not engage in any activity that could harm our reputation or business operations
Service Engagement
Formal engagement of our services requires:
- Completion of our enquiry process
- Agreement to service-specific terms and pricing
- Payment of applicable fees as outlined in service agreements
Service fees are non-refundable once work has commenced, except where otherwise stated in individual service agreements.
Property Information
Property listings and information provided through our services are for informational purposes only. While we endeavour to ensure accuracy, we do not guarantee the completeness or accuracy of property details, availability, or pricing. All property information should be verified independently before making any commitments.
Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of ivoryspan or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
Third-Party Links
Our website may contain links to third-party websites. These links are provided for convenience only. We do not endorse or assume responsibility for the content, privacy policies, or practices of any third-party sites.
Limitation of Liability
To the fullest extent permitted by law, ivoryspan shall not be liable for:
- Any indirect, incidental, or consequential damages arising from your use of our services
- Any loss of profits, data, or business opportunities
- Actions or decisions made based on property information we provide
- The conduct of property owners, landlords, or other third parties
Our total liability shall not exceed the fees paid for the specific service giving rise to the claim.
Indemnification
You agree to indemnify and hold harmless ivoryspan, its directors, employees, and agents from any claims, damages, or expenses arising from your use of our services or violation of these terms.
Confidentiality
Information shared between parties during service engagement shall be treated as confidential. This includes property details, financial information, and personal circumstances. Neither party shall disclose confidential information without consent, except where required by law.
Dispute Resolution
Any disputes arising from these terms or our services shall be governed by the laws of England and Wales. We encourage resolution through direct communication and mediation before pursuing formal legal action.
Modifications to Terms
We reserve the right to modify these Terms of Use at any time. Changes will be effective upon posting to this website. Continued use of our services after changes constitutes acceptance of the modified terms.
Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Contact Information
For questions about these Terms of Use, please contact:
ivoryspan
14 Exchange Street East
Liverpool, L2 3PH
United Kingdom
Email: [email protected]